ZAP Credits are applied to your account as a result of Data Cleansing. Data Cleansing is the process of validating the mailing address and that the named individual still reside at the address, and is not deceased.
Credit Refunds
ZAP~POST members with a monthly or annual plan are issued with Zap credits after each submission of recipient data has been completed. PAYG users do not qualify for Zap Credits. Credits are given if a ZAP is not sent following the Data Cleansing process.
The credit system is a simple ratio, based on the count of records that are rejected, per the table below.
There is more information on this topic in the ZAP~POST Academy.
ZAP credits are associated with your account rather than your plan. They will also only roll over to the next billing period - after that, they are lost.
