User Management

Add and manager users associated with the ZAP account

User management (found under 'Settings') is where you can manage your users and their roles. User roles will dictate the functionality available to a user. You can also enable multi-factor authentication (MFA) for your account which will require all users to configure MFA access for the ZAP APP. This screen also allows you to see your total number of current users, a breakdown of user roles, and a table outlining each user, email, role, and status.

Adding a new user

To add a new user select the 'Invite user' button. This will bring out the user creation form. Complete the form and select the roles you want the user to have. Once you're happy with the details click 'Create User'. The invited user will then receive an email inviting them to join your account.

A single user can be invited to multiple ZAP~POST account. Once a user is on more than one account they will have a dropdown to swap between accounts.

Expired Invite

When inviting a new user, the user will then have 48 hours to accept their invite before it expires. Should the user lose the email or the link expire another invite can be send using the 'Resent Invite' button on invited users.

Roles

Role	Functionality
Admin	All app functionality
Billing	Can Download Invoices. Has access to billing pages such as Settings > ZAP History and Settings > Billing.
Data	Can submit data to the ZAP APP and configure data connections.
Reporting	Can access ZAP POST Insights and Reporting
Design Publisher	Can Publish ZAP POST Designs to any campaigns
Design Editor	Can edit ZAP POST Designs on any campaigns

Editing a user

When editing a user you can update their name or roles Make your required changes, then click 'Save Changes'.