# Glossary

| Word                                 | Description                                                                                                                                                                                                                                                                                                  |
| ------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Autosave                             | A feature that automatically saves a user's work at regular intervals.                                                                                                                                                                                                                                       |
| Bleed Area                           | An area that extends 3mm from the solid black trime line.                                                                                                                                                                                                                                                    |
| **Campaign**                         | A ZAP-POST Campaign is made up of a name, fields, paper stock, content and submissions. It can be reused multiple times for multiple Direct Mail Sends                                                                                                                                                       |
| **Campaign** **Template**            | Allows a user to create their own campaign template rather than using a default option                                                                                                                                                                                                                       |
| **Client**                           | A company or organisation using the services of ZAP-POST                                                                                                                                                                                                                                                     |
| **Client Admin**                     | A person with enhanced permissions within a company or organisation using the ZAP-APP                                                                                                                                                                                                                        |
| **Client User**                      | A person within a company or organisation using the ZAP-APP                                                                                                                                                                                                                                                  |
| Copy Fitting                         | Adjusting the length of text to fit within a predefned space.                                                                                                                                                                                                                                                |
| Custom Field                         | A user defined field within a ZAP campaign adhering to a users specific needs.                                                                                                                                                                                                                               |
| **Data Cleanse**                     | A process of detecting and correcting (or removing) corrupt or inaccurate records                                                                                                                                                                                                                            |
| **Deceased**                         | Cleansing that checks the recipient against a database to identify someone that has died                                                                                                                                                                                                                     |
| **Direct Mail**                      | Direct Mail is commercial literature sent to existing or prospective customers through the post.                                                                                                                                                                                                             |
| Field Mapping                        | The process of linking data fields to a Campaign Template field.                                                                                                                                                                                                                                             |
| Fold Lines                           | The line on which foldable paper stocks are folded.                                                                                                                                                                                                                                                          |
| **Goneaway**                         | Cleansing that checks addresses against a database to identify end users that have moved and no longer live at the address                                                                                                                                                                                   |
| Insights                             | Insights provide meaningful patterns or trends for sent campaigns.                                                                                                                                                                                                                                           |
| **Internal Admin / ZAP Admin**       | An employee within ZAP-POST with access to the ZAP-APP                                                                                                                                                                                                                                                       |
| Margin                               | Shows the area in which content can be placed.                                                                                                                                                                                                                                                               |
| **Mail Sort**                        | Refers to the methods by which postal systems determine how and where to route mail for delivery                                                                                                                                                                                                             |
| **MFA (Multifactor Authentication)** | An authentication system that requires more than one distinct authentication factor for successful authentication.                                                                                                                                                                                           |
| **Paper Stock**                      | The size of paper used when printing ZAPs                                                                                                                                                                                                                                                                    |
| Postage Area                         | The postage area is an area locked for editing that contains the recipients address and mail sorting information.                                                                                                                                                                                            |
| **Print Partner**                    | A relationship with a trusted company that can print and mail your ZAPs                                                                                                                                                                                                                                      |
| Proofing                             | The process of reviewing and correcting a design.                                                                                                                                                                                                                                                            |
| Publishing                           | The process of signing off a design ready for print.                                                                                                                                                                                                                                                         |
| **Returned ZAPs**                    | ZAPs that have been returned by the receiver or Royal Mail                                                                                                                                                                                                                                                   |
| Safety Line                          | An area in which anything inside is guaranteed to be printed.                                                                                                                                                                                                                                                |
| **Scheduled Send**                   | A future date in which a clients campaign is due to be mailed                                                                                                                                                                                                                                                |
| **Seeds**                            | As a part of an advertising direct mail send there are a number of extra recipients added into the data. These extra recipients are known as ‘seeds’. These recipients are added for a number of different reasons: quality assurance, meeting mailing provider specifications, and to track delivery dates. |
| **Submission**                       | A submission is a collection of records that is submitted against a campaign. The submission will contain data specific to the campaign and will be paired with a Scheduled Send. If the records are Data Cleansed and Mail Sorted successfully they'll go into the Scheduled Send as intended.              |
| **Submission Records**               | A submission record contains the data for an individual the client is targeting for a direct mail campaign                                                                                                                                                                                                   |
| Trim Line                            | The line on which the paper stock is cut once printed.                                                                                                                                                                                                                                                       |
| **Umbraco**                          | Umbraco is an open-source content management system (CMS) that allows you to build responsive websites and data-driven apps which can be accessed from any device or browser.                                                                                                                                |
| Variable(s)                          | A data type can could be different for each recipient.                                                                                                                                                                                                                                                       |
| **ZAP**                              | A single piece of direct mail send via ZAP-POST to an individual                                                                                                                                                                                                                                             |
| **ZAP** **Credits**                  | The currency used within the ZAPP to manage sends and refunds                                                                                                                                                                                                                                                |
| **ZAP Overage**                      | Allows a client to send more ZAPs than their plan originally allowed                                                                                                                                                                                                                                         |
| **ZAPI**                             | The ZAP-POST API or ZAPI is the public facing API which can be used to provide automated submissions to the ZAP-POST platform.                                                                                                                                                                               |
| **ZAPP / ZAP APP**                   | <p>The ZAP-POST Web App or 'ZAPP' is the app that provides most of the ZAP-POST functionality. <br><br>This is the application that allows users to sign up to the platform, manage their campaigns, content and submissions. </p>                                                                           |
| **ZAP\~POST**                        | ZAP-POST Is an automated Direct Mail Platform intended to provide clients with the ability to send programmatically driven direct mail campaigns composed of bespoke content for each of their customers                                                                                                     |
