Events

When mail is processed through ZAP~POST, your HubSpot contacts will be updated with timeline events to keep you informed of any progress. Below is a list of a key events and the data you can expect to see in HubSpot when these events occur. Events are created automatically and require no additional set up. For detailed information on any of the above fields, see our User Guide and API Documentation.

In order to see your ZAP~POST events in the HubSpot UI you will need to enable them in your activity filters. This can be done on the Contact or Company activity tab.

Submission Creation - Added when the profile is received into ZAP~POST

Event Name: ZAP~POST Submission Created

ScheduledSendId: The unique identifier for the ZAP~POST Scheduled Send
SubmissionId: The unique identifier given to a batch of records submitted to ZAP~POST
ScheduledSendDateUTC: The date for the scheduled send e.g. Jul 28, 2025
CampaignName: The name of the campaign that record was submitted against
CampaignId: The unique identifier for the ZAP~POST campaign

Address Updated - Added if the profiles' address is updated due to postage address checks

Event Name: ZAP~POST Address Updated

ScheduledSendId: The unique identifier for the ZAP~POST Scheduled Send
SubmissionId: The unique identifier given to a batch of records submitted to ZAP~POST
ScheduledSendDateUTC: The date for the scheduled send e.g. Jul 28, 2025
CampaignName: The name of the campaign that record was submitted against
CampaignId: The unique identifier for the ZAP~POST campaign
OriginalAddress: The original address details received from Klaviyo
UpdatedAddress: The updated address received due postage address checks

Direct Mail Rejected - Added if the profiles address fails postage address checks

Event Name: ZAP~POST Direct Mail Rejected

ScheduledSendId: The unique identifier for the ZAP~POST Scheduled Send
SubmissionId: The unique identifier given to a batch of records submitted to ZAP~POST
ScheduledSendDateUTC: The date for the scheduled send e.g. Jul 28, 2025
CampaignName: The name of the campaign that record was submitted against
CampaignId: The unique identifier for the ZAP~POST campaign
RejectedDate(UTC): The date the record was rejected

Direct Mail Sent - Add when the ZAP has been sent

Event Name: ZAP~POST Direct Mail Sent

ScheduledSendId: The unique identifier for the ZAP~POST Scheduled Send
SubmissionId: The unique identifier given to a batch of records submitted to ZAP~POST
ScheduledSendDateUTC: The date for the scheduled send e.g. Jul 28, 2025
CampaignName: The name of the campaign that record was submitted against
CampaignId: The unique identifier for the ZAP~POST campaign

QR Code Scan - Added if a recipient scans a QR code on the ZAP

Event Name: ZAP~POST QR Code Scan

ScheduledSendId: The unique identifier for the ZAP~POST Scheduled Send
SubmissionId: The unique identifier given to a batch of records submitted to ZAP~POST
ScheduledSendDateUTC: The date for the scheduled send e.g. Jul 28, 2025
CampaignName: The name of the campaign that record was submitted against
CampaignId: The unique identifier for the ZAP~POST campaign
ScanDate(UTC): The date the QR code was scanned
ScanTime(UTC): The time the QR code was scanned
DestinationURL: The URL the recipient was directed to

Direct Mail Returned - Added if the ZAP is returned to sender

Event Name: ZAP~POST Direct Mail Returned

ScheduledSendId: The unique identifier for the ZAP~POST Scheduled Send
SubmissionId: The unique identifier given to a batch of records submitted to ZAP~POST
ScheduledSendDateUTC: The date for the scheduled send e.g. Jul 28, 2025
CampaignName: The name of the campaign that record was submitted against
CampaignId: The unique identifier for the ZAP~POST campaign
ReturnedDate(UTC): The date the returned Zap was received to sender