> For the complete documentation index, see [llms.txt](https://userguide.zappost.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://userguide.zappost.com/zap-integrations/zap-post-integrations/bloomreach.md).

# Bloomreach

Connect Bloomreach Engagement to ZAP\~POST to send direct mail from scenarios and track delivery/scan events on profiles.

<figure><img src="https://1277613767-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyQKiT3JcaHMDXjtrjvBz%2Fuploads%2FOFFYUWbTiKYLvtXnNu43%2Fimage.png?alt=media&amp;token=25f1071d-d2b1-4c0d-b4a2-acfed854fbbb" alt=""><figcaption></figcaption></figure>

Use Bloomreach Engagement (formerly Exponea) with ZAP-POST in two directions:

### 1) Push recipient data from Bloomreach to ZAP-POST

Use Bloomreach scenarios to send customer and address data via webhooks. ZAP-POST creates a submission against your campaign.

* Start here: [Pushing Data to ZAP\~POST with Bloomreach Scenarios](/zap-integrations/zap-post-integrations/bloomreach/pushing-data-to-zap-post-with-bloomreach-scenarios.md)

### 2) Write ZAP-POST events back to Bloomreach profiles

When ZAP-POST processes mail, it can create events on Bloomreach profiles. Typical events include submission created, mail rejected, mail sent, mail returned, and QR scans.

* Install and connect: [Installation Guide](/zap-integrations/zap-post-integrations/bloomreach/populating-bloomreach-with-zap-post-events/installation-guide.md)
* Then configure events: [Populating Bloomreach with ZAP\~POST Events](/zap-integrations/zap-post-integrations/bloomreach/populating-bloomreach-with-zap-post-events.md)
* Event payload reference: [ZAP\~POST Events in Bloomreach](/zap-integrations/zap-post-integrations/bloomreach/populating-bloomreach-with-zap-post-events/zap-post-events-in-bloomreach.md)

{% hint style="info" %}
Most teams use both directions: scenarios to trigger mail, then profile events to measure and automate follow-ups.
{% endhint %}


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